OER Red-Yellow eMarketing 7eWe’ve revisited each part and changed the titles to Planning, Claiming, Creating, Uniting, Advertising, and Analyzing – a slight departure from our previous edition – to focus on the integration of technology and data in every aspect of marketing to enhance customer experience and secure business success through meaningful engagement and connections. We have reorganized the contents of this edition with updated statistics and new case studies. We have elaborated on planning and strategy to set the context and framework for digital marketing, with a strong focus on content as an essential part of Creating. The structure of the textbook explores why customers and data have become so essential to marketing, and how brands can use customer data to market more effectively.