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Business Division Faculty - Information Sources for Business

Provides links to Western Library resources available for the Business Division

Basic Searching - Keywords and Phrases

list iconDeveloping Search Terms

Draw up a list of relevant words, phrases, key concepts, and subjects you encounter to use in future searches related your specific business, industry, consumer or target market, etc.  Make a list of terms as well as any variations (customers: guests, patrons, shoppers, buyers, consumers, etc.) Different authors use different terms and having this list will help you cover all the research bases.

Basic Searching - Terms and Variations

  • entrepreneur; entrepreneurship
  • customer segments; customer development; customer management; consumer
  • mass market; niche market; target market; market segments
  • distribution channels; indirect channel; direct channel
  • value; value proposition
  • revenue stream
  • fixed costs; variable costs
  • SWOT, SWOT analysis
  • management; manager; operations management; project management; strategic management
  • business; business model; business structure; small business; micro-business
  • product; services
  • company; corporation
  • personnel; employee; staff
  • profit; profit margin
  • NAICS; NAICS code

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NOTE:  If you have difficulty finding irrelevant information put quotes or parentheses around phrases of more than one word -- "market research" or (market research). The database may be searching the words "market" and "research" separately " which will return many irrelevant results.

Video: How to Use Western Library Databases

Searching Databases

This video below introduces basic and advanced search, strategies for developing a search, and some general research tips.

Basic and Advanced Searching

Basic Searching

At different stages in your search for information you will use different search strategies. When you're brainstorming to see what is out there, do asearch icon basic search. Enter a single word or a short phrase about your topic into the database's search box. Keep it simple: "pandemic," "college education."

Skim the list of articles that appear. Are there a lot of articles on your topic idea or just a few? How hard will it be to thoroughly research and write about this topic? If there are just a few you may want to choose different search terms. Look at your notes from the encyclopedia databases for ideas. If you still get too few results, you might want to change your topic. You're only at Step 2 in the research process so there's still time.

Advanced Searching

If you are looking for more detailed information about your topic, try one of these advanced search strategies.

  • Put quotation marks " " around a phrase - "college education." This forces the database to search for the phrase "college education," not the words "college" and "education" separately.
  • Put an asterisk (*), or truncator, at the end of a word will search for everything that begins with that group of letters in most databases
    • Example: comput* will return all words starting with four letters; computing, computer, compute, etc.  
  • You can also try a question mark (?) within a word to include multiple spellings
    • Example: wom?n will find both woman and women.
  • Focus your search by using Boolean operators; AND, OR,  NOT
    • Example: pets AND cats OR dogs, NOT hamsters
  • Some databases allow you to perform proximity searches
    • Example: the following phrase, movies w/3 drugs is searching for instances when the term movies is within 3 words of the term drugs. This method works well in a Google search.
  • Consider using alternate terms, or synonyms. for words,
    • Example:  society = culture, community, civilization, etc.
  • Broaden your search. If you don't find an article on your topic don't assume it hasn't been written. You might just be using the wrong terms or might be searching too specifically to find it. Try broader terms.
  • Look carefully at the results from your search. If there is a great article, look for the subject headings (often bolded) or a list of subjects. These are database-generated terms ("machine language"). Use these terms in future searches. 

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