There are many people who can get you started with these technology resources, help you get more comfortable, and troubleshoot problems when they come up. Here are few ideas:
Reach out to your instructor
They are the best person to be able to answer questions about where to find things in the course, solving problems, or helping you locate any specific materials. They are also often most familiar with the ins and outs of technology used in the course.
Ask the Learning Commons
(chat or email us using the contact box below or stop by to see us!)
We can answer quick questions that come up about navigating or using technology tools including Blackboard, Zoom, and Teams. We can also get you connected with the right person to resolve any issues you may be having. We can also help you build your skills for navigating these tools. Please reach out to us. We'd love to help you get more comfortable with the tools you will need as a Western student.
Contact Information Technology
Contact PC Services at email@example.com if you're having trouble with your password (and have already tried to reset it on your own) or the technology isn't working the way you expect, Western's IT team is a great resource!
Western’s Information Technology Services assists with student and staff with any technology and login issues (MyWestern, email, Blackboard, network) and maintains Western’s computers, networking equipment, and phones.