Blackboard, Zoom, and Teams Resource Guide for Students

There are many people who can get you started with these technology resources, help you get more comfortable, and troubleshoot problems when they come up. Here are few ideas:

Reach out to your instructor 

They are the best person to be able to answer questions about where to find things in the course, solving problems, or helping you locate any specific materials. They are also often most familiar with the ins and outs of technology used in the course. 

Reach out to your embedded support instructor (if you have one)

They are another great resource for answering any course-specific or general questions.

Ask the Learning Commons (drop in the Zoom Room or email us)

Contact Information Technology

Contact PC Services at pcservice@westerntc.edu if you're having trouble with your password (and have already tried to reset it on your own) or the technology isn't working the way you expect, Western's IT team is a great resource!

Contact:                   

• Kirsten - Learning Commons Manager and PALS Coordinator
• Ellen - Student Learning Librarian: Health Sciences and ITC
• Linda - Student Learning Librarian: Business and General Studies. 
• Miya - Learning Commons/Library Assistant    
• Library Email
• Keri - Writing Center      
• Julia - Math Center 
• Kris - Tutoring  
• Karen and Sherry - College Prep  
• Learning Commons  Email
• Learning Commons - Newsletter

         Take a Guided Virtual Tour of the Online Learning Commons!                                       

•  Live Chat with a Librarian! Look for the Chat Widget!